Update or Refresh a Product Key

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Update or Refresh a Product Key

WindowIcon Update Your Product Key

If changes have been made to your software product key, such adding additional licenses or renewing the software product key, you can update your software product key by clicking the Refresh button in the Activations dialog box. When the Refresh button is clicked, the License Manager contacts the CloudNine servers over the Internet to get the latest updates for your software product key(s). An active Internet connection is required to update software product keys using the Refresh button.  

Important

In order for the "Refresh" button to work, all licenses must be checked in.

 

1.Open the License Manager on the license server.

To open the License Manager, click Start menu > All Programs > CloudNine LAW > License Manager.

2.Click Activations.

Clicking Activations opens the Activations dialog box.

3.In the Activated licenses list, click the software product key you want to update.

4.Click Refresh.

When the software product key update is completed, the message License successfully refreshed. is displayed.

5.Click OK to close the message.

6.In the Activations dialog box, click the close button, LM_close_x_button, to return to the License Manager dialog box.

7.In the License Manager dialog box, click the Refresh link above the Expiration column to display the latest license information.

 

WindowIcon To Refresh the License List in the License Manager

 

The license information displayed in the License Manager dialog box is automatically refreshed each time you open the dialog box or when you leave and return to the dialog box, such as when you activate a software product key.

You can also refresh the license information currently displayed in the License Manager dialog box by clicking the Refresh link located above the Expiration column.

Warning

In rare cases you may need to deactivate all software licenses and reactivate to have an accurate license count/ expiration date.