If you need to activate a software product key, but do not currently have an Internet connection on the license server where the License Manager is installed, you can manually activate the software product key.
Contact the LAW Customer Support to manually activate a software product key. Provide the software product key and the machine ID for the license server. Customer Support will generate and send you a license file for activating the software product key on the license server. You can locate the machine ID in the Manual Activation dialog box.
1.Open the License Manager on the license server by selecting Windows Start > All Programs > CloudNine LAW > License Manager.
2.Click Activations. The Activations dialog box displays.
3.Click the Manual Activation link. The Manual Activation dialog box displays.
The Machine Id box displays the machine ID for the license server.
If you need to copy the machine ID, click the Copy link.
4.Have your software product key and your machine ID ready, and then contact LAW Customer Support at 713-462-6464 ext.12.
The Customer Support team will generate and provide you with a license file.
5.Save the license file to the license server where you will be activating the software product key.
6.In the Manual Activation dialog box, click the ellipsis button, ..., next to the License File box.
7.Clicking the ellipsis button opens the Select license file to activate dialog box.
8.Navigate to and click the license file.
9.Click Open. The license file and path are added to the License File field.
10.Click Activate. A "License(s) activated" message displays.
11.Click OK.
The License Manager displays the LAW and/or CloudNine™ Explore license information from the activated software product key. If more than one software product key is activated on the license server, the License Manager displays the combined license information from each of the software product keys currently activated on the license server.