If you need to activate a software product key, but do not currently have an Internet connection on the license server where the License Manager is installed, you can manually activate the software product key.
To manually activate a software product key, you will need to contact the LAW Technical Support team, provide them with the software product key and the machine ID for the license server, then the Technical Support team will generate and send you a license code file for activating the software product key on the license server. You can locate the machine ID you will need to provide the Technical Support team in the Manual Activation dialog box.
1.Open the License Manager on the license server by selecting Windows Start > All Programs > CloudNine LAW > License Manager.
2.Click Activations. The Activations dialog box displays.
3.Click the Manual Activation link. The Manual Activation dialog box displays.
The Machine Id box displays the machine ID for the license server.
If you need to copy the machine ID, click the Copy link.
4.Have your software product key and your machine ID ready, and then contact LAW Technical Support at 713-462-6464 ext.12 for CloudNine™ LAW Support.
The Technical Support team will generate and provide you with a license code file.
5.Save the license code file to the license server where you will be activating the software product key.
6.In the Manual Activation dialog box, click the ellipsis button, ..., next to the License File box.
7.Clicking the ellipsis button opens the Select license file to activate dialog box.
8.Navigate to and click the license code file.
9.Click Open. The license code file and path are added to the License File field.
10.Click Activate. A "License(s) activated" message displays.
11.Click OK.
The License Manager displays the LAW and/or CloudNine™ Explore license information from the activated software product key. If more than one software product key is activated on the license server, the License Manager displays the combined license information from each of the software product keys currently activated on the license server.