Adding New License Keys

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Adding New License Keys

Before you can add FYI Reviewer license keys to the FYI Admin Console, you need to contact Concordance Sales to request the FYI Reviewer licenses your organization will need. CloudNine sends an e-mail containing the applicable license keys. Once you have the licenses keys, you can add them to the FYI Admin Console.

 

To Add a New FYI Reviewer License Key

1.Contact Concordance Sales at Sales@cloudnine.com to request an FYI Reviewer license.

i.In the license request, please include the following:

Your organization’s server MAC Address.

oThe server's MAC address is displayed in the Server MAC Address field at the bottom of the FYI Licenses tab page in the FYI Admin Console.

Your organization’s server name

Number of seats needed

Length of time needed per seat

i.When your seat request is approved, CloudNine will send an e-mail containing the license keys.

2.Once you receive the license keys, click the FYI Licenses tab in the FYI Admin Console, copy the license key from the e-mail and paste it into the Enter a new license key here field.

3.Click the Activate button to enable this license for a user.

i.When the seats are activated, the FYI license count at the top of the tab is updated, and the license key is added to the license key list on the FYI Licenses tab. Seats are valid during the date range you specified in the e-mail.

Note

When you enter the license key, make sure that there are no extra spaces at the front or end of the entry, otherwise you will receive an error stating that it is a duplicate license and that you need to contact the sales department.