Managing Turbo Import Sessions

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Managing Turbo Import Sessions

After Starting a Turbo Import Session, you are returned to the main Turbo Import utility screen. From here, two tabs are available for managing the current Turbo Import session:


TurboImportSetupTabIcon Import Setup

This tab allows you to manage and review your Import Sets. The following details can be found here:

Import Data - Provides quick reference for the total number of Import Sets and sources being used, as well as the total size of the source data.

All Sources - List of all sources being imported. This list can be sorted by Source Name, Import Set, Custodian, import Status, Doc Count, file Size, and number of Errors by clicking on the respective column at the top of the list.


InfoIcon Adding Additional Sources

Repeat the same instructions for Adding Import Sets, which were followed to initiate the current import session.


InfoIcon Filtering Sources

For larger lists of sources, you can refine information displayed in the All Sources pane:

1.Click on the Filters button located just below the +Add Import Set button.

2.From this drop-down menu, choose a specific Source Name, Import Set, and/or Custodian by choosing a value from their respective drop-down fields. This will restrict sources displayed in the All Sources pane by removing any that do not match the values selected by these fields.

3.All filters are removed by clicking on the Reset Filters button located at the bottom right of the drop-down menu.


InfoIcon Removing Unwanted Sources

1.From the Import Setup tab, click on the small check-box located to the left of each source you wish to remove listed under the Source Name column of the All Sources pane.

i.Alternatively, you can click on the small check-box located to the left of the Source Name column to select all listed sources.

2.Notice that the Filters button now changes into a Remove Selected button. Click on this button to remove the selected sources.

3.The Remove Sources warning prompt appears. Choose Yes to proceed with removing the selected sources, or No to cancel.


TurboImportInProgressTabIcon In Progress

This tab allows you to pause the Turbo Import utility, and displays important status information on the current import session:

Work Pending - Displays all tasks that are awaiting completion for the current import session. "None" is displayed here when all tasks have been completed.

Case Status - Displays various messages on the status of the current import session. Possible messages are as follows:

oBlacklisting - In instances where performing a specific task repeatedly fails, the session will become blacklisted after 5 attempts. Any issues must be resolved before the session can resume importing.

oIdle - No pending tasks available for the current import session.

oWork Pending - One or more tasks are available, ready to be performed.

oIn Progress - One or more tasks are currently being performed.

oSuspended - All tasks have been halted for the current session.

oPending Case Priority - In instances where multiple cases have active import sessions, the case with the highest priority is completed first. All other cases will display this status while they await priority.

Case Statistics - Displays statistical import data for the active case as a whole, including all past and present import sessions.

oDocuments Inventoried - Reports the total number of top-level (parent) documents for the active case, including those currently being imported.

oInventoried Size - Reports the total file size of all Documents Inventoried for the active case.

oDocuments Processed - Reports the number of documents (parent + child) being processed by the current import session.

oProcessed Size - Reports the total file size of all Documents Processed for the current import session.

oDocuments Populated in LAW - Reports the number of documents added to the active case's database during the current import session.

oErrors - Reports the number of errors encountered during processing and/or database population.

Agent Activity - LAW recognizes Windows service applications (individual computer stations) performing tasks during import sessions as Agents. This pane displays information on how these agents are being used by the current session. The total number of Agents available displays in the Running LAW Services field, located at the bottom of each tab alongside the refresh options.

oAgent Name - Name of the computer performing the specified task, as it is recognized locally or over a network.

oActivity - Which task is being completed by this Agent.

oStart Time - When the Agent started performing this task.

oFile Name - The name for any file the Agent is currently processing, when applicable.

oFile Size - The size of the file currently being processed, when applicable.

oAttempts - Number of times the Agent has tried performing this task.


InfoIcon Suspending/Resuming the Session

A Knowledge Based Article on this subject can be found here: How Do I Suspend and Resume a Turbo Import Case? (

1.From the In Progress tab, you can suspend the current session at any time by clicking on the blue Suspend Case button.

i.Suspending a Turbo Import session will also suspend any active Turbo Imager jobs for the current case.

2.To resume the session, simply click again on the blue Activate Case button that appears in its place.


InfoIcon Refreshing the Turbo Import Utility

The Turbo Import utility does not update in real-time, and instead refreshes automatically at set intervals to reduce computer resource consumption. There are two ways to control when a refresh occurs:

1)Manually refresh the window at any time by pressing the (F5) key on your keyboard, or by clicking on the Refresh (F5) button located at the bottom left of any tab within the utility.

2)Change the refresh interval by selecting an option from the Auto-Refresh drop-down menu located at the bottom left of any tab within the utility.

i.Default is set to 10 seconds. The utility will always revert back to this default after being closed.