<< Click to Display Table of Contents >> Navigation: Using CloudNine LAW > Importing Documents > Turbo Import > Error Reporting for Turbo Import |
It's possible for one or more problems to occur during a Turbo Import session. These problems are recorded as individual error messages within the Turbo Import utility, under the Errors tab:
For help with resolving these error messages, please Contact Customer Support.
DisplayThis pane is split into two major sections. The left section is used for the filtering error messages (explained below) received during the most recent import session. The main section lists error messages matching the current filters, along with the cause of each error. Check the small box on the left of each listed message to either Save (as a CSV file) for later review, or Re-Process again once the cause is resolved. Error DetailsProvides a full-text description for the error message selected within the Display pane. Document PropertiesProvides additional information about the selected error's source file: •File Ref - File path for the source file. •Custodian - Name of the Custodian associated with the source file. •Source - Name of the source file/folder in which the related file is contained or embedded. •Container - Type of container for the file, if applicable. •File Name - Name of the actual file itself. •File Type - Name of the associated file's extension. •From - For e-mails, this is the name of the sender. •Sent - For e-mails, this is the date and time the e-mail was originally sent.
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