Contacting CloudNine and Training Videos

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Contacting CloudNine and Training Videos

CloudNine™ offers the broadest choice of discovery solutions, giving law firms, corporations and government agencies the efficiency, control, and confidence they need to litigate successfully in the face of overwhelming data volumes and rapidly changing technology.

 

Technical Support

Our number one priority is our clients. Our representatives pride themselves on resolving client issues quickly and effectively. To receive technical assistance, or to provide feedback or suggestions, please e-mail or call us. The Technical Support team is available from 9:00 am to 7:00 pm Eastern Time, Monday through Friday.

E-mail: lawsupport@cloudnine.com

Phone: 713-462-6464 ext. 13 for CloudNine™ Explore

 

Websites

CloudNine™ Solutions:

CloudNine

CloudNine™ Answer Center:

CloudNine™ Answer Center

 

Sales

Our sales team is committed to helping you to find the right products to suit your requirements. Contact us to learn more about the many flexible licensing options for CloudNine™ Explore, and to see how our related software and service offerings for litigation support — such as CloudNine™ LAW, Concordance® and Concordance Desktop®

E-mail: CloudNine Ediscovery Sales Team

 

Client Training Program

To help you meet the increasing complexity of electronic discovery, our Client Training Program offers classroom experiences that focus on applying the powerful features of LAW to solve real-world problems. To learn more about our training offerings, please e-mail our training team.

E-mail: training@cloudnine.com

RightArrowCloudNine LAW Video Library

 Subjects that are covered are below. If you find that you would like a video that currently isn't covered, please let us know.

Workflow Overview From Case Creation to Export

Creating a New Case

Dashboard Overview

Tagging Overview

Reports Overview

OCR Overview

Configuring Case List & File Type Mangement