Adjusting port settings

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Adjusting port settings

Ports for users and administrators are set during the activation of a Server license on a Concordance Desktop installation. Typically, default settings are accepted during installation and are later adjusted as needed on the Settings tab. You can, however, select any port your network needs.

Port defaults include:

Port 443 - is used by the Concordance Desktop server to connect with registered databases. This default port is selected because it’s commonly left open for use with SSL connections.

Port 10001 - is used by the Concordance Desktop Admin Console to manage the Concordance Desktop server. This default port is selected because it’s not commonly used and unlikely to conflict with other services.

To lookup the host name (computer name), open a command prompt, type ipconfig /all, and press Enter.

If you change the default ports for the Admin Console, you need to stop and then restart the Concordance Admin Server service from the Windows 'Services' window, for the change to take affect. To get to the Services window in Windows 7 click Start > Control Panel. In the Control Panel window click the Administrative Tools link. From Administrative Tools, double-click on the Services icon in the right pane.

Considerations for changing the port address:

Port address changes are immediate

Send a broadcast announcement to affected users before modifying the port address

Will not log out currently connected users until services are restarted

Will invalidate any previously distributed shortcut ( .fyi) files for Concordance Desktop users. The shortcut .fyi) file needs to be recreated and redistributed to users.

To Modify the Concordance Desktop Server Port Address

1.Before changing the server's port address, send a broadcast message to inform users of the port change and that the server will be restarted for this process. Inform users they need to save their work and exit the application.

i.For more information about broadcast messages, see Sending broadcast messages.

2.Log onto the Admin Console on the Concordance Desktop server where you need to change the port address.

3.Click the Settings tab.

4.In the Server Settings section, click the port number in the Listening port row, and type or scroll to the new port number.

5.Click Apply to save your settings.

6.Click Yes to confirm the change.

7.Stop and restart the server.

8.When you change the server port address, all users are disconnected when the server is restarted. The users receive a message stating that their server connection was dropped.

9.Remind users to enter the new port number the next time they attempt to open a database on the server.

10.For Concordance Desktop shortcut (.fyi) file users, create and distribute a new shortcut (.fyi) file.

The previously distributed shortcut ( .fyi) file references the old port address, so the file can no longer be opened in Concordance Desktop. For more information about creating and distributing shortcut (.fyi) files, see Creating shortcut (.fyi) files and Distributing the shortcut (.fyi) file to users.

To Restart the Server

1.Click the Server tab.

2.Click the Stop button at the top of the Server pane.

3.You are asked to confirm the stop, click Yes. The server is stopped. Now you need to start the server.

4.Click the Start button. The server restarts.

For more information, see Starting and stopping a server

To Change the Admin Console Port Address

1.Before changing the Admin Console port address, send a broadcast message to inform users of the port change and that the server will be restarted for this process. Inform users they need to save their work and exit the application.

i.For more information about broadcast messages, see Sending broadcast messages.

2.Click the Settings tab.

3.In the Administration Console Server Settings section, click the port number in the Listening port row, and type or scroll to the new port number.

4.Click Apply to save your settings.

5.Click Yes to confirm the change.

6.Stop and restart the Concordance Desktop server.

i.For more information on stopping and restarting the server, see Starting and stopping the Concordance Desktop server.

ii.When the Admin Console port address is changed and you restart the server, all server users and any administrator user connections, except for the one you are using, will be disconnected.

7.Remind users to enter the new port number in the Port field on the Connect tab in the Concordance Desktop Admin Console the next time they log on.