In version 6.17.96+ you can configure ED Loader to use passwords for processing encrypted files.   The Passwords tab allows you to enter any known passwords for password-protected Adobe Acrobat PDF,  office files (ex. PPT, PPTX,  DOC, DOCX, XLS and XLSX files), Pkzip, Zipx and 7zip files. All passwords in the passwords section are case-sensitive. If the password for a file is Abc123, then Abc123 would need to be entered; abc123 will not unlock the file.

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ED Loader passwords will temporarily decrypt the previously mentioned file types and extract both metadata and content from the protected documents.

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Passwords are global.  

You have one list of passwords for all LAW databases on that computer.  If you are working in Case A, add passwords, and switch to Case B; then you will see the same password list in Case B.  See Sharing the password list across multiple computers.

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If you are imaging the encrypted files then you will need to enter the passwords again in your Tiff settings.

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The encrypted files will remain encrypted when exported.

 

To access and configure your passwords for office and pdf files

1.On the File menu click Import and then click Electronic Discovery.

2.Click the Settings tab and then click Password.

        edloadersettingspassword_zoom50

 

 

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All passwords are case sensitive without character limitations.  

 

To Add a password.

1.Enter the password in the box under Current.

2.Then select Add.

3.Repeat the process for as many passwords as needed.

 

To Update a password.

1.Select the password that you need to correct under Passwords(#).

2.Then edit the password in the Current box.

3.Select Update when your changes are complete.

        hmfile_hash_94a82aa2

 

To Delete a password.

1.Select the password that you need to delete under Passwords(#).

2.Then select Delete.

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3.  You will then get a prompt, "Are you certain you want to delete the selected password?

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4. Select Yes and the selected password will be removed from the list.

5. Selecting No will bring you back to the Password screen without deleting the password.

 

To Delete all passwords.

1.  Select Clear All.

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2.  You will then get a prompt, "Are you certain you want to delete all passwords?

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3. Select Yes and all passwords will be removed from the list.

4. Selecting No will bring you back to the Password screen without deleting the passwords.

 

 

hmtoggle_plus1Sharing the password list across multiple computers.

1.  Close LAW.

2.  Open a File Explorer window.

3.  Browse to C:\Program Files (x86)\LAW50\EDLoader.

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When using LAW with UAC (User Account Control) enabled, the LAW50 folder may be redirected to the virtual store. The virtual store is located in the profile of the current user, for example:

C:\Users\<User>\AppData\Local\VirtualStore\Program Files (x86)\Law50\EDLoader.

4.  Copy the edloader.pwdfile.txt file.

5.  Browse out to a location on the network that all computers can access for example the network share where cases are stored.

6.  Paste the edloader.pwdfile.txt file to the above location.

7.  Copy the UNC path of the new location for the edloader.pwdfile.txt.

8.  Lauch LAW.

9.  Open the case/database.

10. Go to File>Import>Electronic Discovery>Settings>Passwords.

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11.  Select the ellipses next to the original path.

12.  Paste the path from step 7 into the file browser that is open.

13.  Select edloader.pwdfile.txt.

14.  Select Open.

15.  The path has now been changed for this computer.  Repeat the above process from step 7 for other computers on your network.

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If you add a new computer, or uninstall LAW, then you will need to repeat the above process for the new or reinstall of CloudNine™ LAW.

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By default, if the password is configured on this computer and a distributed import is ran, then the passwords loaded here will be utilized on all computers involved in the distributed import.

 

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This feature can be used with the Reprocessing Failed items feature for files from prior imports (imports using version 6.15.083+) that failed due to password encryption.

 

Need additional help? E-mail the CloudNine™ LAW Technical Support team at: lawsupport@cloudnine.com, or contact a support representative at 713-462-6464 for CloudNine™ LAW Ext. 12 or CloudNine™ Explore Support Ext. 13. The Technical Support team is available between the hours of 9:00 A.M to 7:00 P.M. Eastern Time, Monday - Friday.

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