Inserting Attachments After Import

If Electronic Discovery Loader (ED Loader) was unable to extract embedded or attached files from a compound document, it still might be possible to get the attachment from the parent file and then insert it as an attachment into the case. Note the following considerations before you start the process of inserting attachments after import:

It might not be worth the trouble to import document attachments. For example, if the embedded file is a logo, or some other image that is not relevant to the case, it may not be worth the trouble of taking corrective action on the record. If the embedded file contains possibly relevant data, you should consider fixing the extraction error.

The most common fix for failed extraction is to manually save the attachment, and then insert it into the appropriate location. It is important to note that manually saving the embedded file will alter the metadata of the file.

 

hmtoggle_plus1To insert documents as attachments

 

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