Please review the current system requirements for setup considerations and suggestions for your processor and RAM. Review each section in advance before making expensive hardware and network decisions that may not be in line with CloudNine recommendations.
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When setting up permissions, ensure that all users have full network access to each database directory they will need access to. |
Please keep informed of FYI and Concordance release updates and how they impact your system by checking the Concordance Release Notes.
For additional information about system recommendations and software compatibility, see System recommendations.
System Requirements: FYI Server
The minimum system requirements for FYI Server are:
Hardware and Software |
Minimum |
Recommended |
Processor (CPU) |
Dual 3GHz Xeon® or Pentium HT (hyper-threaded) processors or higher |
Dual 3GHz Xeon® or Pentium HT (hyper-threaded) processors or higher |
Memory (RAM) |
4GB |
8 - 16GB |
Hard Drive (Installation) |
40GB of disk space or higher |
40GB or disk space or higher |
Supported Operating Systems |
Microsoft® Windows Server 2016 |
Microsoft Windows Server 2019 |
File Storage (Images\Text\Native Documents) |
250GB |
1TB A disk caching, fault tolerant RAID 1+0 array controller is recommended for speed and data integrity. |
Database Backend |
Microsoft® Windows Server 2016 |
Microsoft Windows Server 2019 |
Network |
Gigabit |
Gigabit |
Software (Required for Proper Operation) |
Internet Protocol v4 (IPv4) •TLS 1.2 |
Internet Protocol v4 (IPv4) *IPv6 is not supported •TLS 1.2 |
In addition to the above, the following specifications are required:
•T1 or equivalent bandwidth
•Two open ports for inbound/outbound traffic
Two open ports in the firewall are needed for inbound and outbound traffic. By default, reviewers use Port 443 because it’s generally already open on most firewalls and is typically used for TLS 1.2 packets, so beware of packet monitoring protocols. The Administration Console uses Port 10001 by default for administrators, because it’s typically not used by other services.
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Standard editions of Microsoft Windows Server support a maximum of 4GB RAM. To add more RAM, you must use an Enterprise edition of Microsoft Windows Server. |
System Requirements: FYI Reviewer
The minimum system requirements for FYI Reviewer are:
•FYI Reviewer ActiveX plug-in
•Microsoft Internet Explorer version 6 or later, Microsoft Edge, or Google Chrome
•Internet access
•Must have client port open to inbound and outbound traffic on the PC (port 443 by default)
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FYI Reviewer is sold separately from FYI Server. Licenses are offered in monthly or annual blocks and are available by contacting Concordance Sales. |
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If Internet Explorer is not an option for users, Microsoft Edge or Google Chrome can be used with "IE Tab" or a similar browser extension that emulates Internet Explorer. These extensions must be downloaded and installed separately from Concordance FYI. Installation and use of "IE Tab" or any other similar application is licensed directly from third parties and does not fall under the CloudNine EULA or any other agreements. It is the user's responsibility to read and understand any third-party licensing requirements. |
System Requirements: Concordance .FYI
The minimum system requirements for Concordance .FYI are:
•Internet access
•Concordance version 8.2 or later
•Concordance Native Viewer version 1.0 or later (workstation install required)
•Concordance Image (Opticon) version 3.0 or later
•Must have client port open to inbound and outbound traffic on the PC (port 443 by default)
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Single seat network versions of Concordance do not support FYI Server. You need mobile or multiple-seat licensing. |
Calculating User Capacity
User capacity of the FYI Server is metered by the hardware. Based on the number of users that need to be supported, you can combine multiple CPU servers to have the proper user capacity available.
•A Pentium CPU supports 25 users.
•A Xeon or Pentium Hyper Threaded (HT) CPU supports 50 users.
•Multiply CPU capacity for dual and quad CPU servers.
Additional FYI Server considerations:
•Server capacity is also limited by bandwidth on your LAN and Internet connections and by file server speed.
•The FYI Server requires a minimum of 100 MB of available hard disk space for installation of software, generated logs and temporary files, plus additional space for databases.
•We recommend storing databases directly on the FYI Server for highest performance and system reliability.
•Indexing, reindexing, and packing may require extra disk space.
•Performance may be affected by indexing, overloading of available Internet or LAN bandwidth, or in situations where databases are not stored directly on the FYI Server.
•If performance is an issue, add processors or bandwidth.