Disaster Recovery Protocols

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Disaster Recovery Protocols

Protecting your organization’s data in the event of a natural or man-made disaster is essential to ensuring that data retrieval occurs in a timely fashion with limited impacts for conducting business. We recommend that you have data recovery protocols in place at an offsite location. Many vendors have data hosted and archival environments with a variety of services to choose from.

With FYI Server, you may want to keep an inactive copy as a failover means of ensuring access to your data. Internally, you will want to mirror hard drives on your servers and may want redundancy for the SQL Server.

Note

The FYI Server license key associated with the MAC address is going to be different for backup copies on the server. You must update the license keys in these databases in order to recover them. If you don’t have one, you and all users will be locked out of the database. You may also lose user account information that indicates whether user accounts were previously disabled or active. Contact Concordance Sales to obtain separate license keys for your backup server. Turn off FYI Server services before entering a new license key, and then restart services.

FYI Server components to mirror:

The FYI Server directory by default, it is located in the following directory:

oC:\Program Files\CloudNine\FYI Server 5 (Windows XP/Windows 7)

The FYI Server application directory is located in the following directory:

oC:\Documents and Settings\All Users\Application Data\CloudNine\FYI Server 5 (Windows XP)

oC:\ProgramData\CloudNine\FYI Server 5 (Windows 7)

oThe FYI Server application directory includes the necessary fyi.db file, which maintains a list of registered databases, users, and other essential information.

The registry keys, including all keys under the top-level key:

oHKEY_LOCAL_MACHINE\SOFTWARE\CloudNine\FYI (32-bit)

oHKEY_LOCAL_MACHINE\Software\Wow6432Node\CloudNine\FYI (64-bit)

The services settings for both servers.

oThe services settings are located in the Services Control Panel (Start > Control Panel > Administrative Tools > Services). These settings include the system user name and password used to access network shares.