The FYI.db file holds all settings for the FYI Admin Console, links to the database, and includes the database name. As a standard practice, you can always export a copy of your database to make a backup. You can also create a backup copy of the FYI.db file by stop and restarting the FYI services in the FYI Admin Console.
If your FYI.db is corrupted and irretrievable, you will lose the following:
•All license tracking for your users
•Security settings: must re-enter all users and re-apply security permissions
•Administrator accounts: must reinstall FYI Server and reset administrator accounts
•Client, matter, and database structure: must rebuild folders and organize databases per matter
Each time you stop and restart the services, the FYI Server repairs and compacts the FYI.db file. Then it automatically recreates a backup file (UUID). When you stop the services, the lock on the FYI.db file is removed and the file is recoverable.
We recommend that you regularly make backup copies of the FYI.db file if administrators are performing tasks in the FYI Admin Console that affects information you want stored in the FYI.db file, such as registering and removing databases, managing logs, setting up network maps.
Back-Up Considerations:
•We encourage you to back up your primary databases every night.
•If you have secondary databases that are not accessed as much, consider backing them up on a weekly basis.
•If you are performing full nightly backups, you need to take your databases offline. You can conduct incremental backups.
•Remember to make time for backup copies of your Snapshot files so they can be restored for reviewers; backing up this file can be a time consuming task given that some .SNP files reach terabyte size
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Always back-up your FYI.db files before performing any updates to any products or services that run on the server that hosts the FYI Server. Do not use live backups as it may corrupt your databases. |
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Do not copy and paste the .dcb file because Windows could corrupt it. |
To Back Up the FYI.db File
1.In the FYI Admin Console, click the Server tab.
2.Click the Stop button to stop the FYI Server services.
3.To recover the file, locate the directory folder where FYI Server is installed.
i.The default location is C:\Documents and Settings\All Users\Application Data\CloudNine\FYI Server 5 (Windows XP) or C:\ProgramData\CloudNine\FYI Server 5. The last 10 nightly backups are automatically stored in this directory.
ii.Here is an example of what a backup file name may look like: 084f1be2-63e3-4bdd-9732-f458cd28aa6b.db
4.Select the latest version of the .db file for the date and time when services were stopped and rename the file or move it to a different directory location.
5.Rename the file to FYI.db.
6.In the FYI Admin Console, on the Server tab, click the Start button to restart the FYI Server services.
i.When you restart the services, it relinks to the new FYI.db file. Every time you restart services, the FYI Server looks for a FYI.db file in the install directory.