The Email tab contains the settings that Turbo Import uses for naming the emails being imported into LAW.  This includes Message Format.

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Settings can be viewed, but not changed once a turbo import has been started for the case except for the Passwords and File Type Management database.
hmtoggle_plus1Configuring Turbo Import Email settings.

1.On the File menu, click Import, and then select Turbo Import.  The CloudNine™ LAW Turbo Import utility opens directly to the settings (Content tab) for new cases.

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2.Select the Email tab.

 

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You must select OK to proceed to the import section of Turbo Import. You can change the settings again prior to importing records by selecting the Settings button.  If you select the Settings button to change the import settings then the option to cancel without making changes to the current setting changes is available.

 

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For a newly created database, the Import Settings will open first for configuring the database settings.

For databases that have already started a Turbo Import or configured the import settings, the Import tab will be displayed.  Settings can be selected by choosing the Settings button from the Turbo Import.

hmtoggle_plus1Message Format:

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In Message Format, choose the e-mail format that Turbo Import uses for e-mail messages loaded into LAW.

 

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The Message Format selected affects all email settings. E-mail messages can be imported as .eml, .msg, .html, or .mhtml files.

The Message Format list defaults to Native.

•Native - All files are imported in the original format (.msg, .eml, or .html). If you select Native and a message contains a number of recipients that exceeds the maximum number a .msg file can support, the message will be converted to an .html file or it will be converted to an .mhtml file if the message contains inline images.

•HTML - All files are imported in .html format.

•HTML (MHTML when images are present) - Any message that contains inline images will be converted to .mhtml format, otherwise it is converted to .html format.

•MHTML - All messages are exported to .mhtml format.

Need additional help? E-mail the CloudNine™ LAW Technical Support team at: lawsupport@cloudnine.com, or contact a support representative at 713-462-6464 for CloudNine™ LAW Ext. 12 or CloudNine™ Explore Support Ext. 13. The Technical Support team is available between the hours of 9:00 A.M to 7:00 P.M. Eastern Time, Monday - Friday.

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