Software Licenses - Undocked Keys

The purpose of an undock license key is to temporarily hold licenses checked out from the license server, so that licenses can be used on a second computer. A typical use of undock keys is to furnish a laptop with the licenses necessary to conduct on-site discovery operations.

Undock software licenses are generated from the License Manager, where you specify which licenses to checkout and the length of time to check them out. When the licenses are ready to be returned to the original license server, the licenses are reclaimed from the License Manager using the Reclaim Undock menu selection. For more information about the License Manager, see License Manager.

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If an undocked license expires, it will still need to be reclaimed before continued use on the workstation resumes.

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In version 6.18+ there is an option for undocking LAW and Near Dupe/Analytics using software licensing.  CloudNine™ Explore, CloudNine™ Explore Web, Turbo Import, temporary licenses, and ELA licensing are currently not available for undock software licenses.

For more information see LAW Licensing.

hmtoggle_plus1Using a software undock license.
hmtoggle_plus1How to reclaim a software undock license.

Need additional help? E-mail the CloudNine™ LAW Technical Support team at: lawsupport@cloudnine.com, or contact a support representative at 713-462-6464 for CloudNine™ LAW Ext. 12 or CloudNine™ Explore Support Ext. 13. The Technical Support team is available between the hours of 9:00 A.M to 7:00 P.M. Eastern Time, Monday - Friday.

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