In version 6.17.96+ you can configure ED Loader to use passwords for processing encrypted files.   The Passwords tab allows you to enter any known passwords for password-protected Adobe Acrobat PDF,  office files (ex. PPT, PPTX,  DOC, DOCX, XLS and XLSX files), Pkzip, Zipx and 7zip files. All passwords in the passwords section are case-sensitive. If the password for a file is Abc123, then Abc123 would need to be entered; abc123 will not unlock the file.

ac_tip_icon

ED Loader passwords will temporarily decrypt the previously mentioned file types and extract both metadata and content from the protected documents.

ac_tip_icon

Passwords are global.  

You have one list of passwords for all LAW databases on that computer.  If you are working in Case A, add passwords, and switch to Case B; then you will see the same password list in Case B.  See Sharing the password list across multiple computers.

ac_caution_icon

If you are imaging the encrypted files then you will need to enter the passwords again in your Tiff settings.

ac_caution_icon

The encrypted files will remain encrypted when exported.

 

To access and configure your passwords for office and pdf files

1.On the File menu click Import and then click Electronic Discovery.

2.Click the Settings tab and then click Password.

        edloadersettingspassword_zoom50

 

 

ac_note_icon

All passwords are case sensitive without character limitations.  

 

1.Enter the password in the box under Current.

2.Then select Add.

3.Repeat the process for as many passwords as needed.

1.Select the password that you need to correct under Passwords(#).

2.Then edit the password in the Current box.

3.Select Update when your changes are complete.

        hmfile_hash_94a82aa2

1.Select the password that you need to delete under Passwords(#).

2.Then select Delete.

        hmfile_hash_327e1239

3.  You will then get a prompt, "Are you certain you want to delete the selected password?

      hmfile_hash_9ea856f3

4. Select Yes and the selected password will be removed from the list.

5. Selecting No will bring you back to the Password screen without deleting the password.

1.  Select Clear All.

      6.17 password updates_zoom25

2.  You will then get a prompt, "Are you certain you want to delete all passwords?

      hmfile_hash_c34d7903

3. Select Yes and all passwords will be removed from the list.

4. Selecting No will bring you back to the Password screen without deleting the passwords.

 

hmtoggle_plus1Sharing the password list across multiple computers.

ac_note_icon

By default, if the password is configured on this computer and a distributed import is ran, then the passwords loaded here will be utilized on all computers involved in the distributed import.

 

ac_tip_icon

This feature can be used with the Reprocessing Failed items feature for files from prior imports (imports using version 6.15.083+) that failed due to password encryption.

 

Need additional help? E-mail the CloudNine™ LAW Technical Support team at: lawsupport@cloudnine.com, or contact a support representative at 713-462-6464 for CloudNine™ LAW Ext. 12 or CloudNine™ Explore Support Ext. 13. The Technical Support team is available between the hours of 9:00 A.M to 7:00 P.M. Eastern Time, Monday - Friday.

Copyright © 2024 CloudNine™. All rights reserved.