Unicode Support

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Unicode Support

The general requirements and supported functionality for Unicode are listed as follows:

CloudNine™ LAW versions 5.2 and higher support the Unicode® Standard.

Proper language packs must be installed for the associated Unicode characters to render correctly.

To print Unicode text files, use either Microsoft Word or the Shell Printer as the source application. The Text/RTF Printer can print RTF with Unicode, however it cannot print Unicode text files.

If using the Shell Printer, you must ensure that the application registered on the system for text files supports shell prints For example, Notepad supports shell prints.

The ExperVision and TextBridge OCR engines do not currently support Unicode.

Supported languages for OCR can be found in the Language drop-down list located in the OCR tab in Tools -> Options.

Printed and extracted text will contain Unicode data if it exists in the original file and can be displayed, provided the proper language pack(s) are installed on the system.


To View Unicode in a Grid

In a grid view, rest the mouse pointer over a cell that contains Unicode characters.

The text appears in a pop-up text box.


Unicode in Names for Files, Cases, and Fields

Files with Unicode file names or residing in a Unicode path may be imported using the ED Loader. These Unicode paths can be retained and displayed in the main folder view and any other applicable folder view in the application. Unicode existing in the metadata will be retained and can be displayed in the Index display.

Unicode is not supported in case names. While the rest of the case path can contain Unicode, it is recommended the case paths do not contain Unicode characters to avoid potential issues with 3rd party applications.

Index field names cannot contain Unicode characters.


Exporting Unicode Data

Unicode data can be sent to the export file when exporting field data from a grid.

In the Save Results As dialog box, in the Save as type list, select Unicode Text (Tab delimited)(*.csv).


Exporting Unicode

Export Formats

Unicode data is supported in the Export Utility in the following export formats:

CaseLogistix - Unicode is automatically included if present in the exported data.

Delimited Text - Unicode data will be included only if the Allow Unicode data (UCS-2 format) option is enabled in this format's configuration settings.

EDRM XML 1.0 - Unicode is automatically included if present in the exported data.

EDRM XML 2.0 - Unicode is automatically included if present in the exported data.

Concordance Direct DCB - Unicode data will be included only if CloudNine Concordance 10 or above is installed on the computer and Create Concordance 10.0 database (supports Unicode is enabled in the configuration settings for that format.

Concordance - Unicode data will be included only if Allow Unicode data (UCS-2 format) is enabled in this format's configuration settings.


Export Utility Restrictions

When using the Export Utility, if you export to a format that does not support Unicode characters:

Do not use the Mirror Original folder naming scheme if Unicode folders exist in the case.

Ensure the export path does not contain Unicode characters. Unicode paths and file names may prevent the target applications from opening  associated images, text, or native files.