Troubleshooting Jobs

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Troubleshooting Jobs

If you created a job for deleting old snapshots, but old snapshots are not being deleted, the Microsoft Windows registry setting for the Last Access file attribute may be disabled on the machine hosting the FYI Server.

By default, the Last Access file attribute is disabled for NTFS-based operating systems, such as Microsoft Windows Vista, to improve the NTFS (NT File System) performance. When the Last Access file attribute is disabled, the Delete old snapshots action will not run for a job in FYI Server.

Warning

Before enabling the Last Access attribute, refer to Microsoft Windows documentation to determine whether you should activate the Last Access attribute, and consult with your Network Administrator before changing the Last Access attribute setting.

 

To Determine Whether the Last Access File Attribute is Disabled

1.On the Start menu, click Run to open the Run dialog box.

2.Type cmd in the Open field and click OK to open the cmd.exe command prompt.

3.Type fsutil behavior query disablelastaccess and then press Enter.

i.When disablelastaccess = 0, the Last Access attribute is enabled.

ii.When disablelastaccess = 1, the Last Access attribute is disabled.

 

To Enable the Last Access File Attribute

1.On the Start menu, click Run to open the Run dialog box.

2.Type cmd in the Open field and click OK to open the cmd.exe command prompt.

3.Type fsutil behavior set disablelastaccess 0 and then press Enter.

4.Restart the computer.

i.You must restart the computer for the change to take effect.