Concordance Native Viewer Silent Installs

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Concordance Native Viewer Silent Installs

When you need to install and activate the full version of Concordance Native Viewer on numerous machines, you can save time by running silent installations. Silent installations use a Setup.iss (InstallShield® Silent response) file to automatically run installations without requiring any user input.

To install Concordance Native Viewer using a Setup.iss file, you will first need to create the file itself. This file only needs to be created once. When you are creating the Setup.iss file, you performing a normal Concordance Native Viewer installation, and record each step of the installation process. After the Setup.iss file is created, it can be used to install Concordance Native Viewer silently on any other machine.


Please check to ensure you are not exceeding your License Agreement when you are creating the Setup.iss file for installing Concordance Native Viewer. Enterprise Client Licenses are the only licenses that allow installing full Enterprise Network Licenses on multiple servers or workstations.


When upgrading to the latest version of Concordance Native Viewer, you must uninstall the older version before proceeding with the installation.


If planning to use silent installation with Concordance Native Viewer, it is recommended that the following prerequisites are installed on all machines that will use/create the Setup.iss file.  Some pre-requisites may require a reboot, which will interrupt the installation recording and playback.

Microsoft Visual C++ 2008 Redistributable - x86

Microsoft Visual C++ 2010 Redistributable  -x86

Microsoft .NET Framework 4.7.2 client

Microsoft .NET Framework 3.5 Sp1

Create a Setup.iss File for Installing Concordance Native Viewer

1.Open a Windows Command Prompt by typing cmd in the Windows search bar and selecting the Command Prompt App.

2.Enter the path to SetupConcordanceNativeViewer.exe followed by -r and press Enter.

3.Complete all of the installation and activation steps.

4.Once the install completes, the Setup.iss file is created in the C:\Windows directory.

5.Create a network folder and add the following files to the folder:



ConcordanceNativeViewer.license (a hidden file found in the Concordance Native Viewer application data directory, normally found in C:\ProgramData\CloudNine\Concordance Native Viewer)

Install Concordance Native Viewer Using a Setup.iss File

1.Open a Windows Command Prompt by typing cmd in the Windows search bar and selecting the Command Prompt App.

2.Navigate to the network path where your silent install files are located (see step 5 above).

3.Type SetupConcordanceNativeViewer.exe -s -f1setup.iss and press Enter.

4.The installation runs silently.  After it completes, you can view information about the installation in the Setup.log file, which can be found in the same folder as the Setup.iss file.

5.Add a copy of the ConcordanceNativeViewer.license file to the directory where Concordance was installed (default is C:\ProgramData\CloudNine\Concordance Native Viewer).