Quality Control After Import

During the import of electronic discovery, ED Loader flags any record whose file import triggered errors or warnings. It is considered a best practice to review all errors and warnings after each import session and then to respond accordingly.

After import, the quality control process should involve the following basic steps:

1.Review the Session Log by opening the Session Viewer. For more information on the Session Viewer, see: Session Browser and Session Viewer.

Look for records listed in the Incomplete or Commit tabs.

If records are listed in either of these tabs, they were not imported.

Records appearing in the Incomplete tab might be able to be resolved by resuming the ED Loader session. If this does not work, try reprocessing the files.

Records appearing in the Commit tabs will need to be re-processed.

The Insert feature may be used if maintaining order is necessary.

2.Review the ErrorMsg field in the CloudNine™ LAW case to identify errors and determine what action will take place to resolve the error.

3.Review the TextXStatus field to identify records that did not have text extracted. Extraction  of text may be prevented either by an error or by a configuration setting that excludes a file type. These files may need to be converted to TIFF to obtain printed text or OCR text.

 

Need additional help? E-mail the CloudNine™ LAW Technical Support team at: lawsupport@cloudnine.com, or contact a support representative at 713-462-6464 for CloudNine™ LAW Ext. 12 or CloudNine™ Explore Support Ext. 13. The Technical Support team is available between the hours of 9:00 A.M to 7:00 P.M. Eastern Time, Monday - Friday.

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