CloudNine™ offers the broadest choice of discovery solutions, giving law firms, corporations and government agencies the efficiency, control, and confidence they need to litigate successfully in the face of overwhelming data volumes and rapidly changing technology.
Technical Support
Our number one priority is our clients. Our representatives pride themselves on resolving client issues quickly and effectively. To receive technical assistance, or to provide feedback or suggestions, please e-mail or call us. The Technical Support team is available from 9:00 am to 7:00 pm Eastern Time, Monday through Friday.
E-mail: lawsupport@cloudnine.com
Phone: 713-462-6464 ext. 13 for CloudNine™ Explore
Websites
CloudNine™ Solutions:
CloudNine™ Answer Center:
Sales
Our sales team is committed to helping you to find the right products to suit your requirements. Contact us to learn more about the many flexible licensing options for CloudNine™ Explore, and to see how our related software and service offerings for litigation support — such as CloudNine™ LAW, Concordance® and Concordance Desktop®
E-mail: CloudNine Ediscovery Sales Team
Client Training Program
To help you meet the increasing complexity of electronic discovery, our Client Training Program offers classroom experiences that focus on applying the powerful features of LAW to solve real-world problems. To learn more about our training offerings, please e-mail our training team.
E-mail: training@cloudnine.com
Subjects that are covered are below. If you find that you would like a video that currently isn't covered, please let us know.
Workflow Overview From Case Creation to Export
Creating a New Case
Dashboard Overview
Tagging Overview
Reports Overview
OCR Overview
Configuring Case List & File Type Mangement