Application licenses are applied to only one computer, and allow for that computer to be used as a Concordance Desktop database server. Once an application license is activated on a computer, it is tied to that computer and cannot be used or moved to another computer.
There are two different types of application licenses:
Application license |
Description and functionality |
|---|---|
Server |
Used to activate server functionality on a networked server or workstation computer. |
Mobile |
Used to activate server functionality, and enable all Concordance Desktop user functionality on a single computer, for use by only one user. |
To Activate a Server or Mobile License
1.Open the email with your server or mobile license, and copy (CTRL + C) the license key, including the semi-colon at the end.
2.Right-click on the Concordance Desktop icon on the desktop and select Run as administrator.
3.In the User Account Control dialog box, click Yes. Concordance Desktop opens.
4.From the Help menu, click Activate Concordance Desktop.
5.In the License Key field, paste (CTRL + Z) the license key.
6.Click Activate.
7.A dialog opens asking for the port numbers for the server and the Admin Console.
i.The defaults are 10001 for the server and 443 for the Admin Console. If you have FYI Server installed, you may need to change the defaults, as FYI Server also uses 10001 and 443 as the defaults for that products server and Administration Console. Change the defaults if necessary.
|
If you 'Cancel' the activation at this point in time, the Admin service is not created. Your license key will be activated, but you will not be able to run the Admin Console or perform administrative tasks on the Concordance Desktop server. Run the Concordance Desktop installer and select "Repair" to remedy the issue. |
8.Click OK.
To Reset a Server or Mobile License
|
Before proceeding with a license reset, make sure that all users have logged out of Concordance Desktop databases and that the Admin Console is closed on all machines that have access to it. |
1.Right-click on the Concordance Desktop icon on your desktop and select Run as administrator.
2.If you are prompted with a Windows User Account Control dialog, click Yes to access Concordance Desktop as an administrator.
3.Concordance Desktop opens. From the Help menu, select Activate Concordance Desktop. The Activate Concordance Desktop dialog displays.
4.Click the Reset... button. If you do not see the Reset button, you did not select to run Concordance Desktop as an administrator in step 1. You will need to close the application and start again.
5.Select Yes in the dialog that warns that the server must be shutdown to reset the license.
6.Copy and paste the new license key into the License Key field on the Activate Concordance Desktop dialog. Click Activate.
7.A dialog displays confirming if you want to reset your license. Click Yes. The license key is reset.