Concordance - Known Issues

•When upgrading from <=v10.23 to a newer version, the Concordance 10 shortcuts may disappear from the desktop after installation.  As a workaround, the user can create desktop shortcuts manually if desired.

•Concordance load file import (with Concordance Viewer or Concordance Native Viewer) cannot support OPT files with single page non-TIFF files with doc breaks. For these files, Concordance will only load the first page.  

•Selected Quote characters are not included in date fields exported to a .DAT file.

•Microsoft Excel must be installed locally on the workstation for the SendTo Excel function in Table View to be successful. Those using Excel through Office 365 will receive an error message.

•Properties section of the Workspace pane is empty after running a search on the Notes Only database.

•Production numbers can be written to fields that are marked as read only.

•Quick search does not execute a previous search from the quick search list if the query was originally created from the right-click menu in the Tags pane.

•OPT files exported from a CIB file during a production and contain UTF-8 characters may not import properly into another imagebase.

•Large databases with a large number of records tagged for deletion, may encounter slow performance and a Disk I/O notification during the Pack process.

•During an index process, a message may be displayed indicating that some data is truncated to 64 contiguous characters.  The truncation of data may affect the accuracy for search hits.

•Tags do not remain on the same records if the database is sorted prior to creating a replica database.

•Running a query for multiple tags then creating a replica (without sorting), may bring incomplete tag queries in the replica database.

•.WK1 and .WK3 formatted files may not be imported into Concordance using the E-Documents or E-mail and Attachments importer.

•Concordance may unexpectedly close when scrolling through a new list of values shown in the Edit tab of the List File Management dialog box

•Concordance unexpectedly closes when entering more than 513 characters in a list file on the Edit tab of the List File Management dialog box.

•Search results are not displayed when executing a saved query within the notes.dcb if the saved query was originally created using the Advanced Search pane.

•A "Dictionary file not found" message is displayed only when using the Advanced Search feature within a Japanese language .FYI type file.

•Selecting the Grayscale option when producing TIFF formatted type files from multi-page native files containing imbedded images, does not render the imbedded images properly.  Use the Color option to produce these types of files.

•Email attachments that contain the left curly bracket ({) character a filename may prevent data from importing properly.

•(Concordance versions 10.06 -10.16) When exporting a Security log with a username that contains special characters (ex. %) may cause Concordance to close unexpectedly.

•(Concordance versions 10.12 -10.16) The Security log file does not export properly if a username contains a double-quote (") character.

•Production fails when a header or footer contain the greater than (>) or less than (<) character.

•When replicating a database, records marked for deletion are not tagged during synchronization if the Append/Restore Deleted records and Tag Deleted Records options are selected.

•When using the CNV Printing option to print PDF documents to a PDF Distiller or a PostScript printer in Concordance, printouts print inverted (black background and white foreground).  

•An error message is produced when browsing a single record that contains more than 1000 attachments.

•Numeric field data does not appear in full-text search results even though the field is marked to be indexed.

•Opening or creating a database that has a file path exceeding 212 characters causes Concordance to close unexpectedly.

•Performing a Synonyms search for a word that begins with a number, returns inaccurate results in Concordance versions 10.12 and earlier. For example, a search for Shupper does not return 5hupper in the Fuzzy Matches list.

•When using the CNV Printing option and adding database fields containing rich text formatting with hyperlinks to a header, footer, or watermark, the printed document or image prints the URL not the contents of the URL.

•When multiple database tabs are open, running the Report Writer on any database other than the first database displays all other databases as empty.  To restore the database views close and reopen Concordance.

•Running a tag query after packing the database, may result in empty records appearing in the query results for deleted documents that contained the tag.  It is recommended that all tags be removed from records marked for deletion prior to packing the database.

•64-bit applications — Concordance 10.08 is a 32-bit application and is not compatible with other 64-bit applications.  For example, Concordance cannot import email files created in Microsoft® Outlook 2010 64-bit.

•Concordance 10 and previous versions cannot extract and index text from some embedded HTML tags and malformed HTML tags when imported as E-docs

Concordance Viewer - Known Issues

•PDF files produced from the Concordance Viewer in greyscale are not searchable however PDF files produced in color are searchable.  

•Concordance Viewer defaults note text to "Short Text" when the Note markup tool is used. The words "short text" are saved in the note if the user does not change the text.

•Image Print option from the Concordance Viewer (standalone) does not launch print dialog. Printing from the new viewer is available when installed and used with Concordance 10.

•OCR output using the new Concordance Viewer for documents with markups that have borders (e.g. Text box, Notes, Stamps, etc.) may have inconsistent content when these markups are included in the output due to how the border is interpreted by the OCR engine.

•During production from Concordance Viewer when the scrubbed text option is selected, any document that had one or more redactions will undergo OCR for text output even if all redactions on the document were deleted.