Selecting a Scanner

Before you can scan you must select and configure a scanner. After you add a scanner, whenever CloudNine™ LAW starts, it opens a connection to the scanner.

 

1.Make sure your scanner is installed. You cannot select a scanner unless it is installed. Refer to the instructions provided by the scanner manufacturer.

2.On the Scan menu, click Select Scanner.

The Scanner Selection dialog box appears. It lists all of the currently available scanner drivers.

Scanner Selection dialog box

3.Select your scanner model from the Scanner list.

If you want to narrow the list so it shows only connected scanners, select Show only connected scanners.

If your scanner model is not listed but you have an installation CD, follow the scanner manufacturer's installation instructions to install the scanner driver.

If you have downloaded a driver without installation instructions, click Add and then browse to the driver for your scanner.

Available scanner models are listed.

4.With your scanner model selected click Setup. If a dialog box appears that lists options for your scanner, then select the options that you want, and then click OK.

5.Click OK.

 

The following guidance applies when selecting and configuring drivers for scanners:

If the connected scanner is not in the list, contact CloudNine to determine if a driver is available for the scanner.

LAW supports most scanners that use an ISIS driver. If you intend to use a scanner that is bundled with an ISIS driver, do not automatically run the installation for the scanner driver. First, check the LAW CD for that scanner model or contact us to determine if we have a driver for that scanner. Bundled driver installations typically contain additional system files that may overwrite critical image libraries and cause problems when running CloudNine™ LAW.

If an error occurs when selecting a scanner, there are two possible explanations: either the wrong driver was selected or the scanner was not recognized by Windows. The scanner will not be recognized if it was not turned on prior to the operating system loading. Ensure that the scanner is on and then restart the computer. If Windows recognizes the scanner and you still cannot select it, contact CloudNine for assistance.

 

 

Need additional help? E-mail the CloudNine™ LAW Technical Support team at: lawsupport@cloudnine.com, or contact a support representative at 713-462-6464 for CloudNine™ LAW Ext. 12 or CloudNine™ Explore Support Ext. 13. The Technical Support team is available between the hours of 9:00 A.M to 7:00 P.M. Eastern Time, Monday - Friday.

Copyright © 2024 CloudNine™. All rights reserved.