This topic covers integration of CloudNine™ LAW with custom applications and scripts. This topic assumes you have intermediate to advanced programming skills. CloudNine assumes no responsibility for any damage done when you use a LAW run command to start external applications, scripts, commands or access active content.

LAW allows you to run executable files, commands, and scripts on LAW cases. Note the following facts when you run external commands from within CloudNine™ LAW:

The connection string to the current database is passed to the executable or script.  

Only programs located locally within the <AppPath>\Commands folder or located on a network within the <shared settings>\Commands folder can be executed from within CloudNine™ LAW. If the same commands exists in both the <AppPath>\Commands folder and <shared settings>\Commands folder, the command in the local <AppPath>\Commands folder gets priority.

If the external program contains a file description, this value will be used in the menu name. If no file description is found, the menu name is populated by the filename without the extension.

 

 

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With the assistance of CloudNine Technical Support, you can use a run command to perform various tasks. Please contact CloudNine Technical Support for instructions and assistance with this process.

 

 

Need additional help? E-mail the CloudNine™ LAW Technical Support team at: lawsupport@cloudnine.com, or contact a support representative at 713-462-6464 for CloudNine™ LAW Ext. 12 or CloudNine™ Explore Support Ext. 13. The Technical Support team is available between the hours of 9:00 A.M to 7:00 P.M. Eastern Time, Monday - Friday.

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