Exporting E-Mail Threads

You can pass email threads from LAW to review application by configuring your review application to handle the ThreadID field.

Electronic discovery-enabled cases created using LAW 6.0 and later, contain the ThreadID field. This field tracks e-mail threads from Outlook stores and from loose MSG files. The new field is called ThreadID.

 

Note the following about the ThreadID field:

It is populated with the leftmost 22 characters of ConversationIndex field.

Attachments to e-mails receiving a value for the ThreadID are populated with the ThreadID of the corresponding parent e-mail.

Opening an existing ED-enabled case will add the ThreadID field to the case.

ThreadID is not visible by default on the main form or on grids. The ThreadID field is not indexed.

 

Need additional help? E-mail the CloudNine™ LAW Technical Support team at: lawsupport@cloudnine.com, or contact a support representative at 713-462-6464 for CloudNine™ LAW Ext. 12 or CloudNine™ Explore Support Ext. 13. The Technical Support team is available between the hours of 9:00 A.M to 7:00 P.M. Eastern Time, Monday - Friday.

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