ED Loader Settings Prior to importing

Before importing into LAW through ED Loader, it is necessary to configure your Outlook correctly.

hmtoggle_plus1Office 365 Desktop Installation

Office 365 functions similar to Office 2016 except that there is a cloud/virtual version and a desktop installed version.  For functionality with LAW the desktop version needs to be installed.  Please see Microsoft's website on how to confirm if you have the installed version of Office 365. What Office 365 business product or license do I have?  Please contact Microsoft support for any questions in regards to their licensing.

 

Due to some changes that Microsoft did to Outlook 2016.  PSTs on a mapped drive are experiencing errors using the drag and drop method into ED Loader.

https://support.microsoft.com/en-us/help/4051806/error-add-pst-outlook-2016

 

As a workaround add the following ini setting to EDLoader.app.config.ini

 

[EMAIL_SETTINGS]

UseTempProfileForPst=1

 

If you have Office 365 32-bit desktop version installed then the Outlook configuration is the same as Outlook 2016. Office 365 64-bit desktop version is not supported.

 
hmtoggle_plus1Setting up a dummy Outlook profile

1. Close completely out of Law and Microsoft Outlook.

2. Go to Windows Control Panel > Mail (Microsoft Outlook 2016) (32-bit)

3. Select Show Profiles

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4. Select Add, type in an underscore for the profile name, then hit OK.

Mail New Profile

5. Deselect Set up Outlook Mobile on my phone, too, then select Connect to a different account.

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6. Select Manual setup or additional server types, then Next.

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7. Select Pop or IMAP, then Next.

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8. Fill in the highlighted values with an underscore except for Email Address which will be: _@_.com

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9. Deselect Automatically test account settings when Next is clicked.

10. Deselect Remember password, then select Next.

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11.Deselect Set up Outlook Mobile on my phone, too, then choose Finish.

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12. The last step is to select Always use this profile, your new profile, and OK.

1. Close completely out of Law and Microsoft Outlook.

2. Go to Windows Control Panel > Mail

3. Select Show Profiles

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4. Select Add, type in an underscore for the profile name, then hit OK.

Mail New Profile

5. Select Manual setup or additional server types, then Next.

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6. Select Pop or IMAP, then Next.

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7. Fill in the highlighted values with an underscore except for Email Address which will be: _@_.com

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8. Deselect Automatically test account settings when Next is clicked.

9. Deselect Remember password, then select Next.

10. Then choose Finish.

11. The last step is to select Always use this profile, your new profile, and OK.

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1. Close completely out of Law and Microsoft Outlook.

2. Go to Windows Control Panel > Mail

3. Select Show Profiles

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4. Select Add

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5. Type in an underscore for the profile name, then select OK.

Mail New Profile

6.  Select Manually configure server settings, then Next.

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7.  Select Internet E-mail or POP3 as the e-mail service, then Next.

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8.  Put an underscore in all fields except E-mail Address and Password. Type "_@_.com" in E-mail Address and leave Password blank. De-select Test Account Settings, then Next.

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9.  Select Finish, then select the newly created dummy profile under Always use this profile.  

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10. Then select OK.
hmtoggle_plus1Outlook Version Limitations

Outlook Version

PST size limitations for processing

Outlook 2007

Maximum pst size of 20 GB

Outlook 2010

Maximum pst size of 50 GB

Outlook 2013

Maximum pst size of 50 GB

Outlook 2016

Maximum pst size of 50 GB

 

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The maximum pst size for Outlook 2010 and higher can be adjusted in the registry to exceed the above limits.  This registry item should be performed on all machines involved in the ED Loader processing (distributed process). Microsoft's Knowledge Base

 

 

 

 

 

 

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3GB Switch for 32-Bit Versions of Outlook

Instructions for enabling in Outlook 3GB of processing memory as opposed to the 2GB default.  In order for this to be of benefit in your environment the workstation needs at least 4GB of RAM.

 

To enable the 3GB switch:

1.      Right-click on the Command Prompt icon in the Accessories program group of the Start menu. Click Run as Administrator.

2.      At the command prompt, enter:bcdedit /set IncreaseUserVa 3072

3.      Restart the computer.

 

To disable the 3GB switch:

1.      Right-click on the Command Prompt icon in the Accessories program group of the Start menu. Click Run as Administrator.

2.      At the command prompt, enter:bcdedit /deletevalue IncreaseUserVa

3.      Restart the computer.

 

Need additional help? E-mail the CloudNine™ LAW Technical Support team at: lawsupport@cloudnine.com, or contact a support representative at 713-462-6464 for CloudNine™ LAW Ext. 12 or CloudNine™ Explore Support Ext. 13. The Technical Support team is available between the hours of 9:00 A.M to 7:00 P.M. Eastern Time, Monday - Friday.

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