Protecting Data

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Protecting Data

Protecting discovery document collections is a sensitive and demanding job. Your Concordance Desktop administrator or Litigation Support Manager must perform a variety of maintenance processes and manage various files to preserve the integrity of your document collection. Stringent litigation guidelines must be adhered to and maintenance schedules followed to protect the information and ensure your databases are up-to-date and running efficiently for the review team.

Many of the processes involved in protecting your Concordance Desktop databases include:

Taking Snapshots

Backing Up Databases

Zapping Databases

Packing Databases

Deleting Tags

Performing Global Replacements


Consult with your Concordance Desktop administrator or Litigation Support Manager to gain a deeper understanding of your organization’s maintenance process schedule. If you are responsible for maintaining the database at an administrative level, it is recommended that you attend our Concordance Desktop Administration Fundamentals and Concordance Desktop Certified System Administrator classes.

If you or anyone on your IT or Litigation Support Team are interested in learning more about Concordance Desktop classes, please email our Client Training Program Administrator at

Avoid using administrative features in Concordance Desktop that you are unfamiliar with, because using these features without fully understanding the feature may cause data loss or corruption. These features may also require a backup of the database before proceeding.

Whenever possible, consult with your database administrator before attempting to use any administrative features so they can either backup the database before you proceed or take care of administrative tasks for you.