Licensing for Virtual Machines

Software Licensing (Versions 6.8/1.8 and higher)

As of version 6.8/1.8 of LAW/Explore, we offer software based licensing. For those who are using our older style hardware USB dongle key, this can be an alternative in going 100% virtual. Some things to note are listed below.

 

A: The installation can be provided by our LAW/Explore technical support team for installation instructions

B: Contact your CloudNine Account Manager to request transfer from the USB hardware dongle key to software based licensing.

C: Installation of the new licensing system is in the existing version of 6.8 and higher

D: Existing LAW/Explore SQL server can be used to host the licensing server or alternative server can be used.

 

 

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Please note that machine specifics of the computer/server hosting the license is used in generating the authorization for licensing.  If you are planning to make changes to your license server that would affect the machine’s unique identifiers, then please contact LAW Support to assist with the license transfer prior to making the changes to avoid any disruption of service.

 

Currently, virtual machines set to auto migration in cluster environments are not supported because it will change the machine unique identifiers; this will invalidate the license server.  For cluster environments, it’s recommended that you turn off auto migration on the VM  that is the license server to avoid any disruption of service.

 

Need additional help? E-mail the CloudNine™ LAW Technical Support team at: lawsupport@cloudnine.com, or contact a support representative at 713-462-6464 for CloudNine™ LAW Ext. 12 or CloudNine™ Explore Support Ext. 13. The Technical Support team is available between the hours of 9:00 A.M to 7:00 P.M. Eastern Time, Monday - Friday.

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