Extracting Missing Text After Import

When you import electronic documents, even if you select the option to extract text during the import, you may still experience errors importing text for supported documents. Missing text after import is most common for these kinds of files:

PDF files where the format is image-only and does not contain embedded text.

JPEGs or other image files that might contain text, but only as part of the image.

Encrypted or locked files.

After you import, the first step is to identify files where the text extraction process failed. Depending on the type of error encountered, you can take action to extract the missing text.

 

hmtoggle_plus1To find missing text by grouping
hmtoggle_plus1To find missing text by searching
hmtoggle_plus1To extract missing text

 

Need additional help? E-mail the CloudNine™ LAW Technical Support team at: lawsupport@cloudnine.com, or contact a support representative at 713-462-6464 for CloudNine™ LAW Ext. 12 or CloudNine™ Explore Support Ext. 13. The Technical Support team is available between the hours of 9:00 A.M to 7:00 P.M. Eastern Time, Monday - Friday.

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