Current Issues

The following items are current issues in FYI Server and will be resolved in future versions:

Found In
Build #

Issue

Resolved In
Build #

5.13

If FYI Server 5 is installed on a machine that also has FYI Server 4 installed, an error message will be generated during installation and users will not be able to log into the FYI Server 5 Admin Console.

 

5.12

FYI Databases that contain more than 100 matters, clients, and users and have an underscore (_) character within the matter or database name, displays a duplicate matter or database on the Tree tab.  

 

5.12

FYI Server establishes a blank Concordance password field when adding users from Active Directory.

 

5.12

Connection with the FYI Server is not maintained when importing a large PST file using .FYI.

 

5.11

During authentication, users cannot be added and are not able to login to .FYI and FYI Reviewer if FYI Server is running on a Windows 2003 Server machine in a different domain than the authentication server(s).

 

5.07

Weekly jobs set up in the FYI Admin Console are not executing at the selected Date and Time.

 

5.07

Adding users in the Admin Console that contain special characters, (i.e. &, $, #, etc.), at the beginning of the name, creates a duplicate user after synchronizing.

 

5.07

After upgrading an FYI Server 3.x Access database to the FYI Server 5.x SQLite database, domain users cannot be added via the Users tab in the Remote FYI Admin console.  Users can be added by way of the Tree tab.

 

5.07

A MapCheck message may appear when FYI Server is attempting to open a version 9.x or older database indicating that the database should be converted.  The message is labeled as an error, but is simply a warning to convert the database.

Concordance Desktop

5.06

When adding databases to the FYI Server, the Tree view may display only the first 100 databases.

5.11

5.04

When adding and deleting domain users and then clicking the Synchronize Now button, ghost users appear in the Users folder of FYI Server Admin Console.

5.07

5.04

FYI Server services are not releasing memory causing the server to lock.

5.07

 

 

Need additional help? Email the CloudNine™ Concordance Technical Support team at: concordancesupport@cloudnine.com, or contact a support representative at 713-462-6464 Ext. 14. The Technical Support team is available between the hours of 9:00 a.m. to 7:00 p.m. Eastern Time, Monday - Friday.

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