Most Concordance Desktop Server ASPs and large firms and organizations should already have backup and data retrieval planning outlined and implemented, as well as disaster recovery protocols. Determining backup schedules for Concordance Desktop Server depends on the number of databases and users you have to manage. If you have numerous users accessing databases and running tasks, you may want to consider scheduling backups twice daily. If you only have a few databases with a handful of users accessing them, you may be able to set backup schedules to once a week.
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Do not perform live backups if you are using backup software that locks files, even briefly. This has been known to cause read/write functions to the database files to fail, and can cause file synchronization or corruption issues. Check with your IT group and/or backup solution provider to verify that no file locking occurs before scheduling any backups on Concordance Desktop Server and Concordance Desktop files that are in use. |
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Be aware that anti-virus, firewall, and backup software can often interfere with network traffic and the locking of files, and in effect could cause Concordance Desktop Server software to crash. |
For more information about backups and data recovery, see About backups and data recovery.